Messages that stay connected to the right number.
Keep personal and business conversations separate with profile-specific sending identities and synchronized message history.
Browse SMS-capable numbersSelect the sending profile
Choose the active number profile before starting or replying to a conversation in the Android application. Confirm the recipient and the sending-number notice shown in the chat.
The portal lets you review stored conversations and messages for the selected profile. Message sending continues through the application and the existing API; the website does not introduce a second provider routing path.
Supported capabilities
Inventory filters distinguish voice, SMS and MMS support where the provider returns those capabilities. Not every number can receive SMS, and MMS support should not be assumed from SMS support alone.
Alphanumeric senders, short codes, premium messages and verification-code delivery can have additional restrictions. A virtual number is not a guarantee that a third-party service will accept it.
Delivery and message history
Provider acceptance, delivery to the recipient and a visible reply are different events. Stored history reflects the messages and statuses made available to Connect Now by the provider.
If delivery fails, include the selected profile, recipient, approximate send time and the visible error in a support request. Never include passwords or one-time verification codes in that request.
Responsible business messaging
Send messages only where you have the required permission and comply with applicable carrier and messaging rules. Respect opt-out requests and avoid unwanted, deceptive or abusive messages.
Business messaging registration may be required for certain countries, senders or use cases. Number availability does not waive those requirements or create consent from your recipients.
Troubleshooting
Check that the number supports SMS, the subscription is usable and the correct profile is selected. Confirm connectivity and reopen the conversation after a normal refresh.
If text entry or delivery continues to fail, send a screenshot with sensitive message contents removed and explain which device, profile and action triggered the issue. Contact support for assistance.